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Refund Policy & Terms

Clear enrollment, payment, refund, and usage rules for every Threemates Tech Venture program.

These terms govern access to courses, cohorts, workshops, mentoring sessions, and related services offered by Threemates Tech Venture. By registering, paying, or using the platform, you agree to the terms below.

Refund Policy

Effective date

May 6, 2026

Version

1.0

Support and refund contact

info@threemates.tech

Jurisdiction

Courts at Thane, Maharashtra, India

What this covers

Course purchases, cohort access, mentoring sessions, workshops, learner conduct, intellectual property, cancellations, and dispute handling.

How to request a refund

Send a written request from the registered email address to info@threemates.tech with your order ID, course name, and reason for the request.

Payment handling

Approved refunds are generally processed back through the original payment channel used via Razorpay, subject to bank or network timelines.

Commercial fairness

Refund outcomes depend on timing, usage, reserved seats, program format, and any special terms shown at checkout or on the offer page.

Acceptance

What these terms govern

These terms apply to all digital and instructor-led services offered by Threemates Tech Venture, including software development skilling programs, modern AI courses, cohort-based training, workshops, mentoring, and related learner support.

Formation of agreement

Your agreement with Threemates Tech Venture begins when you complete enrollment, make a payment, use the program portal, or continue using a service after these terms are published.

Eligibility

Learners must provide accurate registration details. Individuals under 18 should participate only with parent or guardian involvement where required by law or program policy.

Personal access only

Access is personal and non-transferable. Sharing your credentials, seat, downloads, session links, or community access with another person is prohibited.

Pricing and access

Enrollment, billing, and learner responsibilities

Program pricing, inclusions, timelines, and access periods may vary by offering. Any course-specific landing page or invoice terms form part of this agreement.

Payments and invoicing

Fees are payable in advance unless a written installment plan is agreed. Payments are routed through Razorpay or another approved payment mechanism disclosed at checkout.

Invoices, receipts, and refund records may include applicable tax components and order metadata needed for accounting and audit purposes.

Learner obligations

You are responsible for meeting any published prerequisites, maintaining compatible internet and device access, attending sessions on time, and using the platform in a lawful and respectful manner.

Failure to meet prerequisites, complete assignments, attend live sessions, or achieve a desired outcome does not by itself create a right to a refund.

Scheduling and program changes

We may change instructors, mentors, dates, session timings, or delivery formats where operationally necessary, while preserving the core substance of the purchased offering wherever reasonably possible.

If Threemates Tech Venture cancels a paid program before it begins and no reasonable alternative is offered, the affected learner will be eligible for a refund.

Promotions and special offers

Scholarship seats, discounted offers, bundle pricing, and limited-time promotions may carry program-specific refund conditions. Where they differ from the general policy below, the offer-specific terms will prevail.

Refunds

Refund windows and commercial rules

Refund requests are reviewed against the offer type, time elapsed since purchase, actual usage, reserved-seat implications, and any custom terms disclosed at the point of sale.

Offer typeRequest windowOutcomeConditions
Self-paced coursesWithin 7 calendar days of purchase100% refundAvailable only if no more than 20% of course content has been accessed or downloaded.
Self-paced courses8 to 15 calendar days from purchase50% refundAvailable only if less than 40% of the course has been accessed and no certificate has been issued.
Self-paced coursesAfter 15 calendar daysNo refundApplies regardless of progress, completion status, or learner availability.
Live cohort programs7 or more days before the published start date100% refundRequest must be sent in writing from the registered email address before the cohort begins.
Live cohort programsLess than 7 days before start or after the cohort beginsNo refundAdministrative planning, reserved seats, and mentor scheduling begin before the cohort start date.
1-on-1 mentoring or interview sessionsAt least 24 hours before the sessionFull refund or one-time rescheduleLate cancellations and no-shows are non-refundable unless Threemates Tech Venture confirms an exception in writing.
Workshops or one-day bootcampsAfter purchaseTypically non-refundableIf recordings, notes, or seat transfers are offered, that will be stated on the checkout or event page.

Non-refundable situations

Refunds are generally not issued for change of mind after substantial usage, failure to attend sessions, dissatisfaction with learner effort or performance, or technical issues arising from the learner’s own device or connectivity.

Processing charges, third-party gateway deductions, currency conversion costs, and taxes already remitted may be deducted where permitted by law and disclosed to you.

How to make a request

Email info@threemates.tech with the subject line Refund Request - Order ID, your registered email, payment reference, course or program name, and the basis for the request.

Approved refunds are typically initiated within 5 to 10 business days, but final credit timelines depend on the payment instrument, bank, or network involved.

Usage restrictions

Intellectual property and platform conduct

The learning experience depends on protecting course materials, live content, mentorship time, and the community environment.

Content ownership

Unless stated otherwise, all videos, notes, slides, assignments, session recordings, examples, templates, exercises, code samples, and brand materials remain the property of Threemates Tech Venture or its licensors.

Permitted use

You receive a limited, non-exclusive, non-transferable licence to access purchased material for your own learning and internal evaluation only.

Prohibited acts

Screen recording, mass downloading, reposting, resale, public sharing, classroom rebroadcast, credential sharing, scraping, reverse engineering, or unauthorized redistribution of materials is prohibited.

Community conduct

You must not harass mentors, staff, or other learners, disrupt sessions, upload unlawful content, or misuse chat, community, or submission channels.

Suspension and termination

We may suspend or terminate access for fraud, abuse, payment reversal, academic dishonesty, IP violations, or serious misconduct, with or without refund depending on the facts.

Course outcomes

No specific job, placement, salary, interview, certification, or career outcome is guaranteed unless expressly stated in a signed written agreement.

Risk allocation

Disclaimers, liability, and dispute resolution

We aim to deliver useful, reliable programs, but there are reasonable limits to responsibility for learning outcomes, interruptions, and third-party dependencies.

Service disclaimer

Programs and website services are provided on an as-available basis. Minor interruptions, scheduling changes, maintenance windows, and tool substitutions may occur without creating independent liability.

Any learning roadmap, project review, mentoring input, or career guidance is informational and should not be treated as employment, legal, financial, or regulatory advice.

Liability and governing law

To the maximum extent permitted by law, Threemates Tech Venture’s aggregate liability for a claim relating to a paid offering is limited to the amount paid for that specific offering.

These terms are governed by the laws of India. Courts located in Thane, Maharashtra will have exclusive jurisdiction, subject to any mandatory consumer-protection rights that cannot be contractually waived.

Before formal proceedings, both sides should first attempt a good-faith written resolution process by contacting info@threemates.tech.

Related company information is also available on the privacy policy and the DPDP compliance page.