Privacy for learners, clients, and visitors across every Threemates Tech Venture touchpoint.
This policy explains what personal data Threemates Tech Venture collects, why we collect it, how we secure it on AWS infrastructure, how Razorpay supports payment processing, and the choices available to you under applicable Indian law.
Effective date
May 6, 2026
Version
1.0
Privacy contact
info@threemates.tech
Primary infrastructure
AWS Mumbai (ap-south-1) and approved supporting services
What this covers
Website visits, course inquiries, cohort enrollments, software skilling programs, AI training, support interactions, and operational communications.
How we collect data
Directly from forms, enrollments, and learner submissions, plus automatically through logs, cookies, and security tooling used to operate the platform.
Payment processing
Razorpay processes transactions. Threemates Tech Venture does not store full card numbers, CVV data, or bank login credentials on its own systems.
Where to write to us
All privacy, grievance, correction, and deletion requests can be sent to info@threemates.tech for verification and handling.
Who we are and the scope of this policy
Threemates Tech Venture provides software development skilling, cohort-based learning, modern AI courses, and related technology services. This policy applies when you visit our website, contact our team, enroll in a program, or otherwise interact with our services.
Business identity
Threemates Tech Venture is an India-based technology and skilling company operating from Maharashtra and Odisha. We offer software development training, cohort-based learning experiences, practical AI skilling, and related digital services.
If you use our forms, enroll in a program, request a consultation, or communicate with our team, your interaction is governed by this policy.
We do not intentionally collect Aadhaar numbers, PAN details, full card numbers, CVV values, or internet banking credentials through the website.
Registered operating addresses
HQ · Maharashtra
Wework Zenia, 4th Floor, Zenia Building, Arcadia Cir, Hiranandani Estate, Thane West, Maharashtra 400607
Regional · Odisha
Shreehari Vihar, H No 3, Street No 390, Jatni, Khordha, Odisha 752050
What information we collect
We collect only the categories of personal data reasonably required to operate our website, deliver our programs, administer payments, and support learners and clients.
| Category | Examples | Why we collect it |
|---|---|---|
| Identity and contact data | Name, email address, mobile number, city, organization, learner age band, emergency or guardian contact where applicable | Account creation, enrollment, learner communication, admissions follow-up, and support |
| Payment and billing data | Order reference, invoice details, billing name, partial payment metadata, refund status | Payment confirmation, invoicing, accounting, tax compliance, and refund handling |
| Learning and cohort data | Course access logs, progress, submissions, attendance, projects, certificates, mentorship participation | Program delivery, learner support, assessment, certification, and cohort operations |
| Technical data | IP address, browser, device type, pages viewed, cookies, approximate location, diagnostic logs | Security, fraud detection, uptime, analytics, and platform performance |
| Communication data | Emails, support requests, contact form messages, interview or mentoring coordination notes | Responding to inquiries, resolving issues, and improving service quality |
| Professional profile data | Resume details, portfolio links, LinkedIn URL, skill level, work experience, learning goals | Cohort matching, learner guidance, and placement support where requested |
How we use personal data
We use personal data for disclosed, business-relevant purposes connected to service delivery, security, support, and legal compliance.
Service delivery
To create accounts, deliver course access, manage cohorts, schedule sessions, issue completion records, and support learner progress.
Operations and support
To answer inquiries, coordinate calls, troubleshoot issues, send reminders, and maintain accurate records for support, billing, and communication history.
Security and reliability
To protect our website, monitor suspicious activity, detect abuse, preserve platform integrity, and investigate technical or security incidents.
Improvement and analytics
To understand how our website and programs are used, evaluate content effectiveness, and improve learner outcomes and platform usability.
Compliance and recordkeeping
To maintain accounting, tax, audit, refund, and dispute records, and to respond where disclosure is required by applicable law or lawful process.
Placement-related support
Your profile or learner achievements are shared with hiring or partner organizations only when you ask for that assistance or separately consent to it.
Hosting, payments, and third-party processors
We use carefully selected service providers to run the website, store operational data, and process payments.
AWS cloud infrastructure
Our core website and application workloads may be hosted on Amazon Web Services, with AWS Mumbai (ap-south-1) used as the primary region for data residency in India wherever operationally feasible.
Relevant services may include computing, object storage, databases, CDN, logging, and backup tooling needed to keep the platform available and secure.
Razorpay for payment processing
Razorpay processes card, UPI, wallet, and net-banking transactions. We receive payment confirmations, order references, and limited billing metadata needed for invoicing, support, reconciliation, and refunds.
Razorpay’s own terms and privacy documentation apply to the payment data it processes directly.
Communications and other providers
We may use email delivery tools, analytics services, cloud monitoring, file storage, and internal collaboration tools strictly to provide our services, maintain uptime, and respond to users.
We do not sell or rent personal data to advertisers or unrelated third parties.
How we secure and retain your data
We apply technical and organizational controls designed to protect confidentiality, integrity, and availability of the information under our control.
Core security controls
Encryption in transit using modern TLS, and encryption at rest where supported by the relevant AWS service or storage layer.
Role-based and need-to-know access controls, internal credential management, auditability, backups, and security logging for operational systems.
Monitoring, patching, backup retention, and incident response workflows intended to reduce the risk of loss, misuse, and unauthorized access.
Retention schedule
| Data type | Typical retention |
|---|---|
| Account and profile data | For the life of the account and up to 3 years after closure, unless a longer period is required by law |
| Course records and certificates | Up to 7 years for verification, audits, dispute handling, and certificate authenticity checks |
| Payment and invoice records | Up to 8 years to satisfy tax, accounting, and audit obligations |
| Support conversations | Up to 2 years from closure of the request |
| Security and technical logs | Generally up to 90 days, unless retained longer for incident investigation or legal compliance |
| Marketing consent records | Until consent is withdrawn, and then retained only as long as required to evidence compliance |
Cookies, disclosures, and your privacy choices
We use limited tracking tools to run the website, maintain sessions, understand performance, and improve service quality.
Cookies and analytics
Essential cookies may be used for session continuity, security, and basic website operation. Analytics cookies or scripts may be used to understand traffic and performance.
You can control cookies through your browser settings, although disabling essential cookies may affect site functionality.
When we may disclose data
We may share personal data with service providers acting on our instructions, instructors or mentors who need learner context, or hiring partners only with your approval.
We may also disclose information when required by law, lawful government request, court order, investigation, or to protect rights, safety, and platform integrity.
Access, correction, and deletion
You may request access to the personal data we hold about you, ask us to correct inaccuracies, withdraw consent where relevant, or request deletion subject to legal and operational retention duties.
Write to info@threemates.tech from your registered email address so we can verify the request before acting.
Contact and grievance handling
For privacy concerns, complaints, or data requests, email info@threemates.tech or call +91 93480 32632.
We aim to acknowledge verified requests promptly and resolve them within a reasonable period consistent with applicable law and operational complexity.
General company details remain available at our contact page and on www.threemates.tech.